Blog - Block Change Real Estate

WHAT OUR CLIENTS SAY

I am writing to thank you for all you did in selling my house… I particularly want to praise (my agent). He was constantly available, courteous, and responsive to every request I made… I would be delighted to recommend you… to anyone seeking the services of a Realtor®.

— Judge Randolf R.

WHAT OUR CLIENTS SAY

We recently purchased our dream home and had the pleasure of working with the outstanding team of Brian Ng and Thao Dang at Block Change. From the very start, our experience was nothing short of exceptional, and we can't express our gratitude enough. Brian Ng, in particular, exemplified an extraordinary level of patience, which we found incredibly valuable. Their unwavering commitment to never pushing u...

— Karan Yaramada

WHAT OUR CLIENTS SAY

Thao, thank you for your assistance, marketing, and professionalism in selling our San Jose home… Please extend our appreciation to your entire team… They are a great group and they were never impatient with my hundreds of calls and questions… We will continue to recommend you to our friends in the Bay Area…

— Denis & Joan M.

WHAT OUR CLIENTS SAY

When we were looking for a realty firm to represent us… we checked around and found that Thao Dang had a very good reputation for having a team that was extremely professional, dedicated, and hard-working… We were impressed with their willingness to help during this entire process, and every person in the office provided the same dedicated, professional, personal service, which is considerably above anyt...

— Douglas & Pamela G.

WHAT OUR CLIENTS SAY

We contacted Thao Dang because of his reputation as the leading seller of homes in our area. As we got to know Thao better, we (were) very impressed by his honesty, sincerity, dedication, job knowledge, and friendly personality.

— Kathryn H.

WHAT OUR CLIENTS SAY

From the first day, Thao and Brian were on top of the sale of our home. They gave us a very clear and understandable picture of the market for our home and outlined what they were prepared to do as well as what we should expect. On the first showing, they produced interested qualified buyers. COVID and the related financial crisis took those buyers away, but Thao and Brian persevered and we were able to ...

— Rodney & Valorie B.

WHAT OUR CLIENTS SAY

Brian Ng is the most professional and experienced real estate agent that I have come across. We had the most pleasant experience working with him recently both to buy a property and list our house for sale. His responsiveness is amazing he would respond back to emails and messages at any time of the day, this helped us to move fast in the current market and make the right decisions, his local knowledge w...

— Praveen & Meenaxi S.

WHAT OUR CLIENTS SAY

My wife and I are new to the housing market in the Bay Area. We were in the market looking to buy our first house in the Bay Area. We chose Brian Ng and Thao as our agents to help with our purchasing adventure. What we have realized quickly is that selling and/or buying in Bay Area is a highly competitive and stressful process. And in the current market condition, it is all the more critical to have all ...

— Arun R. & Chandrika M.

WHAT OUR CLIENTS SAY

Brian and Thao helped us in selling our property. They were very professional from the beginning. During our first meeting, we were impressed by their preparedness. They came well versed with the area, types of potential buyers, range of asking price, comps, etc. They took care of every little thing – paintings, cleanings, staging (front yard and backyard), lighting, photography. To our utter surprise, t...

— Sayeem A. & Farhana S.

WHAT OUR CLIENTS SAY

Brian and Thao are excellent agents. Brian always makes sure everything is on track and always updates his clients. Our house got listed so quickly and moved so fast to accept offers which were more than my expectations. I will definitely do business with them again and of course, he will be my agent for our future homes. 1000% satisfied. You won’t regret having Brian take care of you.

— Diep & Thang N.

WHAT OUR CLIENTS SAY

Thao and Brian were our Realtors® for both buying a home and for selling our current home. They were extremely efficient, patient, and knowledgeable in supporting us throughout the process. They provided us with the right guidance about the market and gave us the best service through excellent negotiation and management. They have been one of the best professional teams that we have worked with. I would ...

— Mrinal K. & Shveta M.

WHAT OUR CLIENTS SAY

Brian was a pleasure to work with and resulted in a great experience despite a tough and dynamic market place. He was patient and carefully walked us through the quickly changing landscape with great detail. His years of experience really showed and he was spot on with many call outs and correctly guided us when to be bullish/bearish. Even after the close, Brian continued to work and refer us to industry...

— John Choi

WHAT OUR CLIENTS SAY

We know Thao Dang due to our long-time relationship at SCVCC. Block Change is the best Realtor® in Silicon Valley and especially at SCVCC. They had a buyer lined up with all terms agreed to before we even signed the listing contract. The entire process from start to close of escrow was less than 10 days. Our lasting never hit MLS. No surprises-everything smooth. The only real estate firm to use!

— Gregory & Gail S.

WHAT OUR CLIENTS SAY

We bought our first home with Brian and we are absolutely glad we did. We went into the process with nothing more than hearsay from our friends/others. But soon the process and volume of data just overwhelmed us. This is where Brian’s guiding hands were absolutely God-sent. He helped us navigate the mountain of data we were dealing with and helped us filter out all the noise. His advice was on the mark. ...

— Dinesh B. & Genevie Clare E.

WHAT OUR CLIENTS SAY

Brian is the best real estate agent we have ever worked with. He encouraged us during the process to not give up on our preferred neighborhoods even in a very competitive market. He gave us a lot of valuable advice about neighborhoods and home remodeling ideas. Brian was always honest to tell us the negatives of a home as well and never pushed us to make an offer we were not comfortable with. In the end,...

— Balazs K. & Neelam B.

WHAT OUR CLIENTS SAY

I have known and worked with Brian for over 4 years when he helped me close on my 1st home. My experience working with Brian was truly wonderful. I must have seen about 50 homes before finally closing and Brian went to see each and every home with me. My search took about a year but Brian didn’t get tired. There were times when I was willing to pay more just to get done with my search but Brian always ma...

— Amit A. & Asmita A.

WHAT OUR CLIENTS SAY

Having Brian as my agent, made purchasing my new home effortless and worry-free – a pleasure. His knowledge of the market and the process, from property selection through negotiations and closing was always evident. His communication was always thorough and articulate – I was cared for and felt assurance that Brian was fully engaged on my behalf. Throughout the transaction, as I had questions, Brian resp...

— John & Linda V.

WHAT OUR CLIENTS SAY

I just want to take a minute to rate my recent experience of buying and selling my house with Thao Dang and Brian Ng. When I came to their listing, I didn’t know them. I met Brian to show him the house. I told him “I want the house!”. He said, “Don’t worry! I’ll get you the house“. He worked day and night to update me with all information that I needed. I got the house in a week. He made it seem so easy....

— Que L.

WHAT OUR CLIENTS SAY

The process of selling a home can be very stressful Brian and his team made it a very uncomplicated process for us. His house knowledge of the local area real estate market and negotiating skills really helped us through the process. His team helped us tremendously through the process of getting the house ready for staging and our move. We had also used Thao Dang and Associates as our agents when we boug...

— Hari & Mythili P.

WHAT OUR CLIENTS SAY

I would not have gotten the house I wanted without Brian’s help. I called him on a Saturday evening about a house in Cupertino I saw that morning and he responded right away by calling the seller’s agent to find out it was about to close that night. With his knowledge of the area and relationship with the local agents, he was able to help me get the winning bid and close on the house the following mornin...

— Thomas & Carolyn

WHAT OUR CLIENTS SAY

Very professional and always provides immediate response. Great local knowledge. Their whole team works so well together and works hard to make sure their customers are satisfied.

— Catherine D.

WHAT OUR CLIENTS SAY

Brian Ng has been our agent for the sale and purchase of several homes since January 2006. Most recently, he helped us with the sale of our home in the Silver Creek Country Club last month. We trust Brian implicitly and cannot say enough about his professionalism and thorough, in-depth knowledge of the real estate market in the Evergreen/Silver Creek area. He has always given us open, honest, transparent...

— Rakesh & Sindu S.

WHAT OUR CLIENTS SAY

Thao and Brian are knowledgeable and professional. Their experience in RE helped us a lot in analyzing the market and making the offers. They are also very responsive, answering our endless questions quickly and nicely. Highly recommend!

— Sheng V.

WHAT OUR CLIENTS SAY

Brian has been a great buying agent for us in the seller’s market. He gave us very insightful information throughout the process in a very subtle and calm manner. He was very prompt and responsive in getting us inside properties for tours. He was giving honest consideration about the houses we saw. Also after closing the property, he was willing to share his contacts when we were thinking of additional w...

— Amit & Shashi M.

WHAT OUR CLIENTS SAY

Brian has undoubtedly been the best Realtor® I have worked with. I have worked with a couple of Realtors® before and had very bad experiences. Brian’s approach is always reasonable and based on the current market. He is always direct with his approach and does not oversell and more importantly does not pressure or push you. Brian understands the anxiety of a first-time home buyer and has been very respon...

— Madhan M. & Madhu P.

WHAT OUR CLIENTS SAY

We worked with Brian in purchasing our home. Found him to be very responsive, and dedicated. He takes the time, and effort to explain things in detail and give his thoughts on several factors in the home buying process. He also gives valuable insights into the condition of the home, estimates /costs of repairs, fixes, and common pitfalls to avoid. Found him to be very professional and would be glad to re...

— Swagath & Sri M.

WHAT OUR CLIENTS SAY

Brian is extremely knowledgeable and insightful for the local area. He was recommended to me by a co-worker. He has been the agent for 5+ people at my work. He went far beyond the duty by negotiating hard and held firm on the price and even got an additional $10K from the sellers when we discovered unexpected issues during the inspection process. Brian was nothing but professional, courteous, patient, an...

— Young C. & Hyunju L.

WHAT OUR CLIENTS SAY

We reached out to Block Change because of their stellar reputation, and from our first meeting, we knew we were in the right hands. Things could not have gone more smoothly when Brian sold our home for us this past July. He and his team coordinated and scheduled every service necessary to get our home to market. No detail was overlooked. Brian responded quickly to all of our questions, knew exactly the r...

— Kelly R. & Paul P.

WHAT OUR CLIENTS SAY

I usually don’t write reviews but I had such a great experience that I had to share. We had such an amazing experience with Block Change Real Estate. We can not praise them enough. We were worried as we’ve been told by a lot of family and friends that buying a house is really stressful. But our experience was everything but stressful. Brian and Thao both were in communication with us. They answered all ...

— David T. & Kristy D.

WHAT OUR CLIENTS SAY

Selling your house within the Silicon Valley market can be a process wrought with peril. When my wife and I decided to sell our home of 26 years, we interviewed many agents and agencies and ultimately hired Brian Ng and his Block Change Real Estate team. Brian’s experience, extraordinary competency, and his second-to-none negotiation skills found our home sold at a price that both exceeded our expectatio...

— Paul K. & Zinnia K.

WHAT OUR CLIENTS SAY

Thank you for all the hard work in helping us find our three homes over the last 25 years. Our first home we lived there for 11 years and in the second home we lived there for 13 years now we’re in a new home for the last couple of years and we couldn’t be happier! We raised our three children and created a lifetime of memories thanks to Thao Dang and Brian Ng helping us find our dream homes! I know in...

— Cosme & Sylvia M.

WHAT OUR CLIENTS SAY

Over the past 28 years, I have used the services of Principal, Thao Dang, formerly one of Century 21 top Realtor®. Thao assisted my wife and me with purchasing and selling several homes. We were very satisfied with each transaction. During the process of purchasing and selling our homes, I observed Thao utilizing the following attributes (Negotiations, Customer Relations, Customer Services and Punctuali...

— Seth J.

WHAT OUR CLIENTS SAY

Over the last few years, I have experienced a bunch of great experiences with great people across the service industry, be it banks, restaurants, luxury resorts, travel companies, etc. Home Buying never strikes you as a place where you can have an exceptional experience. It is always linked with stressful times and hard decisions. My wife and I were really surprised by how Brian changed our perception co...

— Kartik R.

WHAT OUR CLIENTS SAY

Brian is the best Realtor® I’ve had the pleasure of working with. I have now bought 2 houses with him and referred several of my friends. I’ve never met a person who has the hustle that Brian does — he does his research on the neighborhood, will relentlessly follow up, and get intel from the seller’s agent, and he negotiates hard to give his client the best price and terms possible (even in a bull market).

— Rishi J.

WHAT OUR CLIENTS SAY

I reached out to Thao Dang because of his reputation as an excellent broker with over 25 years of experience. My wife and I sat with him and Brian to discuss a game plan on how to maximize the sale of our home. The process was seamless, Thao provided an extensive analysis of the current market, assisted with the professional staging of our home, and lastly provide a high-quality brochure. Not only did he...

— Robert & Renayda D.

WHAT OUR CLIENTS SAY

We used Brian to help us with both finding a new home here in the Evergreen area in San Jose as well as selling the current home that we have. Throughout, the experience could not be better. Brian was extremely patient throughout the whole experience, showing us different homes that fit our budget and our requirements. He also did great work with helping us get a good price for the home that we lived in....

— Sanjay & Pauline D.

WHAT OUR CLIENTS SAY

Brian has helped us purchase two homes in the past 7 years. Our experience working with him on both purchases has been nothing but excellent. Brian is a rarity in the real estate market; he brings experience, commitment, and deft to the deal-making process. He also has a construction background; he can quickly spot red flags in property inspection reports and can also provide good ballpark estimates for ...

— Ashish K.

WHAT OUR CLIENTS SAY

Why hire a Realtor® when you can hire a winning Realtor®? We worked with Brian to sell our home in Evergreen, then purchase our new home. Brian stayed on top of everything, everyone, every step of the way, every day! Not only was working with Brian’s one-stop shopping for us, but we were also thoroughly impressed with the knowledge he exhibited in every angle of real estate. This took all the guesswork o...

— Shaun & Lily R.

WHAT OUR CLIENTS SAY

We are grateful to have the opportunity to work with Thao Dang and Brian Ng Real Estate Group. About ten years ago, they helped us purchase a house in Palo Alto. We decided to go with them because of their experience, their wide knowledge of the real estate markets, their assessments, and their approach to buying houses and the bidding process. We had full confidence in their ability to deliver. And deli...

— Tan B.

WHAT OUR CLIENTS SAY

Best real estate agent, thoughtful, quick to take action and respond to client questions even in late night and early morning, diligently follow up with issues raised by the client. Strong ability to close the deal timely.

— Qiang G.

WHAT OUR CLIENTS SAY

I have used Thao and Brian exclusively in the past 20 years for residential transactions. They’re fantastic! I have done 5 transactions in 20 years. Always smooth and best prices.

— Nam T.

WHAT OUR CLIENTS SAY

Brian and Thao were our Realtors® in 2016. They helped us sell our home in Silver Creek Valley Country Club and purchase our home in The Villages. The process with both of these transactions was very professional and brought very little extra stress to a challenging move. Brian and Thao always made required appointments for paperwork, etc. at our convenience and were well organized. We would definitely r...

— Patti & Frank B.

WHAT OUR CLIENTS SAY

We were super impressed by our experience with Brian in selling our home. He was very professional and detail-oriented in his approach. Gave good advice and presented options but with no pressure and let us make decisions we were comfortable with. The best way was that he took charge of the entire process and got the house spruced up and staged within the target budget and time and diligently followed up...

— Pavan N.

WHAT OUR CLIENTS SAY

This was our first home, where we started a family, so it was an emotional choice to sell it. After many referrals and hearing great things, we chose Brian and Thao to list our home. From the very beginning, they were very engaged throughout the entire process, with very clear communication to make things simple and stress-free. From the home staging, great listing, and negotiating, they were able to get...

— Jimmy L.

WHAT OUR CLIENTS SAY

This is the second time we called on Brian Ng. The first time he helped us find our dream single-family home was last year. This time he helped us sell a condo in Santa Clara. Brian recommended the time to sell and we sold just before the COVID-19 outbreak. The timing could not have been better for the optimal selling price. We are looking forward to the COVID-19 lockdown being over and calling Brian whe...

— Yu C.

WHAT OUR CLIENTS SAY

Brian provided outstanding customer service and his knowledge and experience with the market are very impressive. He was quick to respond to my calls and texts. He provided sound advice on all of my questions and concerns. He negotiated a deal well over my asking price for the house and left the buyer and me feeling good about the deal. I highly recommend Brian for your real estate agent!

— Geoff & Cheryl S.

WHAT OUR CLIENTS SAY

Mandy is not just a good Realtor®, she is a great Realtor®. She is professional and at the same time personal. She helped us negotiate and close a very tough property and made our dreams come true! She is a strong intelligent woman who is well connected in the community. She was very patient and persistent in closing our deal and we highly recommend her to anyone who is looking to purchase a home.

— Padma M.

WHAT OUR CLIENTS SAY

Brian Ng was our go-to person! Only one word to describe our experience working with him, AWESOME! Everything we were looking for in an agent, not pushy but there whenever we needed him. Each time he gave us his honest opinion and helped us manage realistic expectations and what to expect as we were first-time home buyers in a highly competitive market. He was very patient and knowledgeable about the are...

— Vish S.

WHAT OUR CLIENTS SAY

We bought a condo through Mandy about 8 years ago and she left me with a good impression due to her pleasant personality. Hence we reached out to her again when we needed help selling our condo. Throughout the real estate transaction, Mandy had proactively updated me on all major events and milestones, but not inundated me with all the unnecessary details, which was exactly what I wanted. Mandy is a seas...

— Ric L

WHAT OUR CLIENTS SAY

We had a very pleasant experience working with Thao Dang and Brian Ng. It was our first time buying a luxury house and both of these gentlemen were very professional, patient, and responded quickly whether by email or text. Brian guided us to a good mortgage company, making the loan process much easier to endure. Thank you both for your guidance and advice. We’re grateful for all your efforts

— Tu N.& Vy T.

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